Operational Reviews

At DLA, we instill confidence in our clients by providing insightful advice on operational processes. We achieve this by staffing a multi-faceted team focused on ensuring compliance with formal and informal policies, procedures and controls while also adding value by sharing leading practices.

DLA uses a prescribed approach to an internal audit, which entails several phases:

  • Planning– In this phase, the objectives are clearly defined. This phase includes the creation of an audit program and identification of data analytics that can be performed prior to commencing audit testing to focus the internal audit on higher risk areas.
  • Commencement Meeting– The purpose of this meeting is to ensure all company employees involved in the risk area, or whom will be involved in or impacted by the review, are aware of the objective, timing, and requirements. Employees can also express concerns and make recommendations to improve the result of the review.
  • Data Analytics– DLA uses several tools to perform data analytics on areas where data is applicable.
  • Execution of the Audit Program– Manual procedures are performed by qualified auditors with the appropriate level of knowledge and experience to effectively perform the procedures and make recommendations for alternative procedures.
  • Review of Observations and Findings with Management– We review all observations and findings with management to confirm the accuracy of those observations and findingsThe primary objective is to gain consensus as to their merit in the internal audit report and to work collaboratively toward remedial steps.
  • Reporting– Reports include an executive summary, background, scope, procedures, observation and findings, recommendations and management responses. These reports will be reviewed with the Head of Risk Management & Internal Audit and then reviewed with process owners in detail and presented in summary to the Board of Directors.

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